• Home
  • Privacy Policy

SERV. Privacy Policy

The following Privacy Policy applies to all Personal Information collected on serv.com (known as the “Site”) and through the SERV. mobile applications, on both Android and iOS (known as the “App”). SERV. For Technical Consultation LLC (“us”, “we”, or “our”) considers your privacy entirely. This page is intended to inform you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Please note that this Personal Information is only used for improving the Site. By using the Site and/or the App, you fully agree to all items in accordance with this policy.

This Privacy Policy explains:

Information is any material that you provide to us voluntarily while using the Site and/or the App. This may include:

 
  • Personally Identifiable Information that can be used to contact or identify you
  • Physical Address of your property and information about your property (such as age of property and size of property)
  • Feedback and rating of our service team and service quality
 
Information You Directly Give SERV.

Information that you directly give us, may be from surveys completed on the SERV. Site and/or the App. This may include anything from ways to improve SERV. to your level of satisfaction with our services.

Information SERV. Collects Automatically From Technology
Information Collected From The SERV. Site

Information we collect through our Site is fully used to improve our ability to serve you better. This information may include the collection of your Log Data such as the Internet Protocol (IP) Address, Internet Service Provider (ISP), and Device Identifier. This will solely be used to identify information about the type of browser you are using, the pages you visited while on the Site. In addition to this, we may use third party services such as Google Analytics to collect, monitor and analyze this data.

Information Collected From The SERV. App

Information we collect through our App is fully used to improve our ability to serve you better. This information may include the collection of your Log Data such as the Internet Protocol (IP) Address, Internet Service Provider (ISP), and Device Identifier. This will solely be used to identify your mobile operating system, the make and model of your mobile device, and pages you visited while on our SERV. App. SERV. may also collect information on the number of times you used the App, a specific App feature, and/or the actions you regularly perform in the App. In addition to this, we may use third party services such as Google Analytics to collect, monitor and analyze this data.

Do We Use Cookies?

Yes we do use Cookies. Cookies are files with very small data that are sent to your web browser and stored on your hard drive. They are used solely for information collection. You can choose to disable Cookies, however, you may not be able to use certain parts of the SERV. Site. This is covered in detail in our Cookies Policy.

Referral Information

You may want to inform a friend about the SERV. App. If so, we may collect certain details about your friend including his/her name, mobile number, and/or email address. SERV. will then automatically contact your friend with an invitation to visit the SERV. Site and/or download the SERV. App. We will only use this information to send the invitation and track the effectiveness of our SERV. Referral Program. Please note that we may include your name and/or your email address when you refer a friend.

Third Party Information

SERV. may collect information from third party apps such as Google, Facebook and other social networking sites. This will give us information on what advertisements and/or promotions you clicked on and allow for conversion tracking. This will allow us to tailor our content to you and better serve you.

Information Use

SERV. uses all information collected for the sole reason of better serving our customers. This may include but is not limited to the following:

 
  • Sending you seasonal promotions, offers and discounts
  • Conducting market research
  • Improving your overall user experience
  • For scheduling purposes
  • Feedback and rating of our service team and service quality
  • Addressing complaints, service disputes, and App troubleshooting
 

By using the SERV. Site and/or the App, you clearly consent and give your permission to receive communication via SMS, email, and push notifications. We do not in any way vend your information to any third parties not mentioned in the SERV. Privacy Policy and without your consent.

Protection and Security

SERV. has employed security measures to ensure that your information is protected from any unauthorized and restricted access. While we strive for full security to protect your information, we cannot guarantee its absolute security.

Privacy Policy Changes

This privacy policy is effective as of December 24, 2017 and will remain so until any provisions are made in the future. You will be notified of such provisions. These provisions will come into effect once they are posted on this page. SERV. reserves the right to make changes to this policy and it is your responsibility to check these changes once they are in effect.

Contact Us

If you have any questions about the SERV. Privacy Policy, please contact us.

+962 79 777 0186